Safety-critical: When lives or the physical safety of employees and customers is at risk during an outage, it can be wise to classify workloads as safety-critical.Security-critical: Some workloads might not be mission critical, but outages could result in loss of data or unintended access to protected information. Compliance-critical: In heavily regulated industries, some workloads might be critical as part of an effort to maintain compliance requirements.Examples of additional classifications include: It's common for businesses to include additional criticality classifications that are specific to their industry, vertical, or specific business processes. No business owner, team, or process that's associated with this workload can justify any investment in the ongoing management of the workload. Localized impact on a single team is likely. Neither brand damage nor upstream losses are likely. Impact on business processes isn't measurable. Losses are low or immeasurable, but brand damage or upstream losses are likely. Measurable losses can be quantified in the case of outages. Might not hinder the mission, but affects high-importance processes. CriticalityĪffects the company's mission and might noticeably affect corporate profit-and-loss statements.Īffects the mission of a specific business unit and its profit-and-loss statements. The following table presents a sample scale to be used as a reference, or template, for creating your own scale. The first step in any business criticality alignment effort is to create a criticality scale. The following diagram illustrates a common alignment between the criticality scale to follow and the standard commitments made by the business. Understanding the criticality of each workload in the IT portfolio is the first step toward establishing mutual commitments to cloud management. Poor performance or outages for those workloads is not desirable, but the impact is isolated and limited. When those workloads experience outages or performance degradation, the adverse impact on revenue and profitability can be felt across the entire company.Īt the other end of the spectrum, some workloads can go months at a time without being used. These workloads are considered mission critical. Across every business, there exist a small number of workloads that are too important to fail.
0 Comments
Leave a Reply. |